Last Updated: June 10, 2026
This Privacy Policy explains how Flavor Sources (“we”, “our” or “us”) collects, uses, stores, protects and manages your information when you visit www.flavorsources.com, submit a product inquiry, request samples, ask for a quotation or communicate with our team.
Flavor Sources respects your privacy and is committed to protecting the personal information you share with us through our website, inquiry forms, email communication and B2B cooperation process. By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
What This Privacy Policy Covers
This Privacy Policy applies to information collected through www.flavorsources.com, our inquiry and sample request forms, email and business communication channels. It does not apply to third-party websites linked from our site. It should be read together with our Cookies Policy and Terms of Service.
1. Company Information
Flavor Sources is a skincare and personal care OEM/ODM service brand operated by Dongguan Flavor Sources Technology Co., Ltd. We provide private label skincare manufacturing support for global beauty brands, importers, distributors, e-commerce sellers, skincare startups, spa chains and B2B buyers.
2. Information We Collect
We may collect information that you voluntarily provide when you use our website, submit an inquiry, request samples, ask for a quotation, subscribe to updates or communicate with our team. This may include:
- Your name and company name
- Email address, phone number, WhatsApp or other contact details
- Country or region, and company website
- Product interests and expected order quantity
- Packaging or formula requirements and target market information
- Inquiry message content and any files, images, logos or documents you choose to send us
We also collect limited technical information automatically when you visit our website, such as IP address, browser type, device type, operating system, pages visited, time spent on the website, referral source and cookie-related data.
3. How We Collect Information
Flavor Sources may collect information through contact forms, request sample forms, get a quote forms, newsletter subscription forms, email, WhatsApp or other business communication channels, website analytics tools, cookies and business cooperation discussions.
We only collect information that is reasonably necessary for website operation, inquiry handling, B2B communication, project evaluation and service improvement.
4. How We Use Your Information
Flavor Sources may use your information to:
- Respond to your inquiry and provide product information
- Prepare sample suggestions or quotations
- Understand your product needs and communicate about OEM/ODM skincare projects
- Recommend suitable formulas, packaging or product categories
- Process sample requests and coordinate business cooperation
- Improve our website and user experience
- Send business updates if you subscribe or give permission
- Maintain internal business records and prevent spam, fraud or misuse
- Comply with applicable legal or business requirements
We do not use your information for unrelated purposes without a reasonable business basis or your permission.
5. B2B Inquiry and Project Information
When you discuss an OEM/ODM project with Flavor Sources, you may provide business information related to your brand, target market, formula ideas, packaging requirements, order quantity or product development plan. We use this information to evaluate formula feasibility, recommend product categories, suggest packaging options, prepare sample plans and quotations, coordinate production and support export documentation, and follow up on future cooperation needs.
We treat B2B inquiry information as business communication and use it only for relevant cooperation purposes.
6. Cookies and Website Analytics
Flavor Sources uses cookies and analytics tools to understand how visitors use our website and to improve content, structure and performance. Cookies help us remember visitor preferences, improve page loading, understand website traffic, improve inquiry forms and support marketing performance analysis.
You can control or disable cookies through your browser settings; note that disabling cookies may affect certain website features. For full details, please review our Cookies Policy.
7. Email Communication and Newsletter
If you contact us or submit an inquiry, we may use your contact details to respond and follow up on your project. If you subscribe to our newsletter, we may send information about product categories, OEM/ODM service updates, skincare trends, company news or promotions.
You can unsubscribe from marketing emails at any time by following the unsubscribe instructions in the email or contacting us directly.
8. Sharing of Information
Flavor Sources does not sell your personal information. We may share limited information only when necessary for legitimate business, service or legal purposes, with:
- Internal sales, project, production or export teams
- Packaging or raw material partners when needed for project evaluation
- Logistics providers for shipment coordination
- Payment or banking service providers if required
- Website hosting, IT, email marketing or analytics service providers
- Legal, accounting or compliance advisors
- Government or regulatory authorities when legally required
When we share information with service providers, we limit it to what is necessary for the relevant purpose.
9. International Data Transfer
Because Flavor Sources works with global B2B buyers, your information may be processed or stored in different countries or regions depending on communication tools, website hosting, email services and analytics tools. By using our website, you understand that your information may be transferred, stored or processed outside your country or region. We take reasonable steps to protect information during such processing and transfer.
10. Data Security
Flavor Sources takes reasonable administrative, technical and organizational measures to protect your information from unauthorized access, loss, misuse, disclosure, alteration or destruction. However, no internet transmission or electronic storage method can be guaranteed to be completely secure. We encourage you not to submit highly sensitive personal information through general website forms unless necessary.
11. Data Retention
We retain personal and business information only for as long as necessary for the purposes described in this Privacy Policy — to respond to inquiries, manage business communication, support ongoing cooperation, maintain order records, meet legal, accounting or tax requirements, resolve disputes and prevent fraud. When information is no longer needed, we delete, anonymize or archive it according to our business procedures.
12. Your Privacy Rights and Choices
Flavor Sources serves B2B buyers worldwide. Depending on your country or region, you may have specific rights regarding your personal information under local data protection law:
European Union, EEA and United Kingdom (GDPR / UK GDPR)
Under the EU General Data Protection Regulation (GDPR) and UK GDPR, you have the right of access, rectification, erasure (“right to be forgotten”), restriction of processing, data portability and objection, and the right to withdraw consent at any time. Our legal bases for processing include your consent, the performance of pre-contractual and contractual steps (inquiries, samples, orders) and our legitimate business interests. You also have the right to lodge a complaint with your local supervisory authority.
United States — California (CCPA / CPRA)
Under the California Consumer Privacy Act (CCPA), as amended by the CPRA, California residents have the right to know what personal information we collect, the right to access and delete it, the right to correct inaccurate information, and the right to non-discrimination for exercising these rights. We do not sell or share personal information for cross-context behavioral advertising.
Brazil (LGPD)
Under the Lei Geral de Proteção de Dados (LGPD), Brazilian users may request confirmation of processing, access, correction, anonymization, deletion and information about data sharing, and may withdraw consent at any time.
Hong Kong SAR (PDPO)
Under the Personal Data (Privacy) Ordinance (PDPO), you have the right to request access to and correction of your personal data. We collect personal data only for lawful purposes directly related to our business, and we will not use your personal data for direct marketing without your consent. You may opt out of direct marketing at any time free of charge.
Southeast Asia (PDPA — Singapore, Malaysia, Thailand and others)
Under applicable Personal Data Protection Acts, you may request access to and correction of your personal data and withdraw consent for its collection, use or disclosure, subject to legal and contractual limits.
Middle East (UAE PDPL, Saudi Arabia PDPL and similar laws)
Under applicable Personal Data Protection Laws in the GCC region, you may have rights of access, correction, deletion, restriction and objection, and the right to be informed about cross-border transfers of your data.
Africa (South Africa POPIA, Nigeria NDPA and similar laws)
Under the Protection of Personal Information Act (POPIA), the Nigeria Data Protection Act and similar African data protection laws, you may request details of the personal information we hold, ask for correction or deletion, and object to processing for direct marketing.
How to Exercise Your Rights
To exercise any of these rights, please email sales@flavorsources.com or use our contact form. We may need to verify your identity before responding, and we will reply within the timeframe required by the applicable law (for example, 30 days under GDPR, 45 days under CCPA).
13. Children’s Privacy
Flavor Sources’ website and services are intended for business users and B2B buyers and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.
14. Third-Party Links, Tools and Services
Our website may contain links to third-party websites and may use third-party tools to support website operation, analytics, communication, marketing or form submission — such as hosting services, email providers, analytics tools, form plugins, security tools and communication platforms. These third parties may collect or process certain technical or contact information according to their own privacy policies. Flavor Sources is not responsible for the privacy practices of third-party websites, and we recommend reviewing their policies.
15. Confidential Business Information
During OEM/ODM cooperation, buyers may share business ideas, product concepts, packaging plans, logos, brand materials or formula requirements. Flavor Sources respects reasonable confidentiality expectations in B2B cooperation. If a project requires stronger protection, both parties may sign a separate non-disclosure agreement. Submitting information through the website does not automatically create a formal confidentiality agreement unless confirmed in writing.
16. Intellectual Property and Brand Materials
If you provide logos, trademarks, packaging artwork or brand materials to Flavor Sources, you confirm that you have the right to use and share those materials for the requested project. We use buyer-provided brand materials only for communication, sample development, packaging preparation or production coordination, and we do not claim ownership of them.
17. Legal Compliance
Flavor Sources may disclose information if required by law, regulation, legal process or government request, or to protect our rights, safety, property or business interests. We may also use or retain information to prevent fraud, protect website security, enforce our Terms of Service or resolve disputes.
Changes to This Privacy Policy
Flavor Sources may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology or legal requirements. The updated version will be posted on this page with a new “Last Updated” date. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
Privacy Policy FAQ
Q: Does Flavor Sources sell my personal data? A: No. We never sell personal information. Data is shared only with service providers and partners necessary to handle your inquiry, samples, production or shipment.
Q: How can I request access to or deletion of my data? A: Email sales@flavorsources.com or use our contact form. We will verify your identity and respond in accordance with applicable law.
Q: Which data protection laws does this Privacy Policy follow? A: It is written to align with the EU GDPR, California CCPA/CPRA, Brazil LGPD, Hong Kong PDPO, Southeast Asian PDPA laws, Middle East PDPL laws and African laws such as POPIA, and we honor applicable data rights based on your region.
Q: Is my product formula or brand idea kept confidential? A: We treat B2B project information as business communication and respect reasonable confidentiality. A separate NDA can be signed for stronger protection.
Contact Us
If you have any questions about this Privacy Policy, your personal information, cookies or B2B communication, please contact us.
Flavor Sources — Dongguan Flavor Sources Technology Co., Ltd.
Email: sales@flavorsources.com
Website: www.flavorsources.com | Contact Us
Related policies: Terms of Service | Cookies Policy
If you are ready to start a private label skincare project, please send us your product idea,
target market, packaging preference and expected order quantity.